Support & Help
Running into a problem or have something you'd like to ask? You can browse the frequently asked questions below, send feedback from within the app, or email us directly.
Contact
- Email: [email protected] — we usually reply within the same day.
- From within the app: Settings → Feedback lets you send your message straight to our team.
Frequently Asked Questions
Is KickSage free?
Yes. You receive starter chips the moment you sign up. You can earn more chips through correct predictions, the daily wheel, tasks, achievements, mini games and watching ads.
Are the chips real money? Is this gambling?
No. Chips are entirely virtual; they cannot be converted into or exchanged for real money, and no outcome ever pays out real money. That is why KickSage is a game of skill and entertainment, not gambling or betting. You can purchase chip packs, but winning depends on your prediction skill.
How do predictions work?
You pick a match, choose a prediction type (score, cards, corners, over/under, penalty) and place your prediction. After the match ends, those who guessed correctly earn virtual chips. Winnings depend entirely on the accuracy of your predictions.
What is Rüya Takım?
A weekly fantasy-manager game. Within a budget you build a 15-player squad, pick a captain and set your starting eleven. The players' real match performances turn into points. You can also create private mini leagues with your friends.
How do I delete my account or my data?
In the app you can follow Profile → Settings → Account → Delete Account, or you can email us. See the Account & Data Deletion page for details.
I forgot my password, what should I do?
Use the “Forgot Password” link on the login screen to request a reset link/code to be sent to your registered email address.
I found a bug or want to make a suggestion.
You can reach us directly from within the app via Settings → Feedback. If you prefer, you can also write to the email address below.
Legal & Privacy
To learn how your data is processed and what your rights are, take a look at the Privacy Policy, KVKK Disclosure Statement, Terms of Use and Account & Data Deletion pages.
Disclaimer
KickSage is purely an entertainment-focused game of skill and prediction. All chips in the app are virtual; they are not real money, cannot be converted into real money and never provide any cash reward. KickSage is not a gambling or betting application.
Get in Touch
Fill out the form below; your message reaches our team directly and we will reply to the email address you provide.